Privacy policy

Name, email, phone and WhatsApp number, pickup details and any notes you provide, plus the IP address and browser used to make a booking (for fraud prevention). If you create an account we also store your sign-in details.

To operate your booking, contact you and your driver about the trip, take and confirm payments, send confirmations and reminders, answer your questions, and meet legal and accounting obligations. We do not sell personal data.

Online payments are handled by ABA PayWay (ABA Bank) and PayPal on their own secure pages. Your card number, bank login and PayPal login are entered with them, never on our site, and we do not store them. We receive only the result of the payment: whether it succeeded, the amount, a transaction reference and, for refunds, the refund status.

Our dispatch team and the assigned driver (name, phone and pickup details only). Service providers we use: email delivery, Telegram, Google Maps and Cloudflare, and the payment providers named above, each only for the purpose described.

Booking and payment records are kept for 5 years for accounting; drafts that are never completed are deleted after 7 days.

You may request a copy of your data, ask us to correct it, or ask us to delete it (where the law does not require us to keep it) by contacting us through the Contact page.

We use essential cookies for sessions and security, and the Google Translate widget if you choose a language. You can manage preferences from the privacy icon in the footer.

The site uses HTTPS, payments are confirmed directly with the payment provider, and access to booking data is limited to people who need it. No system is perfectly secure; if you suspect a problem with your booking, contact us at once.