Tolls, fuel, parking, waiting time — what’s covered and what costs extra.
Every price on this site is per car and includes fuel, road tolls, parking, the driver’s meals and accommodation on long routes, meet & greet at airports and free waiting time (60 minutes at addresses, 90 minutes at airports).
Optional extras are priced separately and shown before you confirm: sightseeing stops, additional hours, child seats, pets, water and an English-speaking driver guarantee.
Nothing is added afterwards. The total on your confirmation is what you pay the driver.
What is not included
The fare covers the transport itself. Your own meals, entry tickets, hotel costs and tips are not part of the price. Tips are never expected, but a small thank-you for a driver who helped with heavy luggage or found a great lunch stop is always appreciated.
How waiting time works
Free waiting time starts at the time you booked. If your flight is late we track it and adjust the pickup at no cost. At an address, the first 60 minutes are free. After that, extra hours are shown as an optional extra before you confirm, so there are no surprises at the end of the trip.
Changing or cancelling
Plans change. You can amend your pickup time, address or passenger details from your booking page, or contact us any time. Our cancellation terms are listed in the booking summary before you pay, and you will always see them before you confirm.
Ways to pay
You can pay the driver in cash when the trip is complete, or pay online by card or PayPal in advance. If you pay in advance, your confirmation email serves as your receipt.